Provider change
Inventory access and contracts for the next provider with agreed timing and responsibilities.
Contivaro Handover
IT provider transition and secure technical handover
Prepare for a provider change or a key departure with usable documentation.
Regain control of IT dependencies
Changing providers or preparing a key employee departure means more than passing on a password. Contracts, domains, licences, administrative access and recovery procedures need to be identified.
Handover distinguishes company-owned resources, supplier-operated services and items to transfer or recreate. Missing information is tracked with owners and deadlines.
A transition dossier can be prepared even without an immediate change. It reduces reliance on one person and connects to identity and access management and the IT dependency audit.
What you receive
Contivaro Handover
- Access and contract inventory
- Technical handover documentation
- Exit and reversibility checklist
For your organisation
SMEs dependent on a provider or a key employee.
When to use this service
Key employee departure
Capture useful knowledge and procedures, then check account ownership.
Cloud service exit
Define exportable data, formats and exit conditions, including technical and contractual limits.
Prepare your engagement
Outgoing provider cooperation, contracts and company rights must be clarified. Scope, secure transfer channels and required approvals are agreed. Migrations, disputes and legal analysis require an appropriate separate engagement.
A clear framework, from discussion to recovery.
Know what will be done, what you receive and how you decide.
- 01
Scope
We identify your essential services, constraints and expected outcomes.
- 02
Propose
You receive a written proposal with scope, deliverables and budget.
- 03
Verify
We document results, gaps and next actions with your teams.
FAQ
Questions from businesses
What should we prepare before changing provider?
Contracts, contacts, domains, licences, inventories, admin access and existing procedures form the starting point.
Does this include migrating all systems?
Handover documentation and migration are distinct. Migration needs its own scope, schedule and approvals.
What if the outgoing provider does not cooperate?
Available access and contractual obligations should be reviewed. Blockers are documented; legal issues require qualified advice.
Request a proposal
Let’s discuss your next step.
Tell us which service interests you and what you need. We respond within two business days to scope a suitable proposal.
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